Who we are

This website is operated by Storm Right Ltd, company number 10886594, of Booths Park, Chelford Road, Knutsford, Cheshire, WA16 8GS. Our website address is https://stormrightuk.co.uk. If you have any questions about this privacy policy or how we handle your data, you can contact us at info@stormrightuk.co.uk or by calling 01565 656563.

What information we collect

When you use our contact form, we collect the information you provide, which may include your name, phone number, email address and any message you send us. We use this information solely to respond to your enquiry and provide you with information about our products and services.

If you contact us by phone or email directly, we will also hold the information you provide to us in that way, for the same purpose.

How we use your information

We use the personal information you provide to:

• Respond to your enquiry and provide a quote for our services
• Arrange a visit from our surveyor if you have requested one
• Keep a record of our communication with you
• Where you have given consent, contact you about offers or services we believe may be relevant to you

We do not sell or rent your personal information to third parties.

Our lawful basis for processing your data

Under UK data protection law, we rely on the following lawful bases to process your personal information:

• Consent, when you voluntarily submit your details through our contact form
• Legitimate interests, to respond to your enquiry and provide the service you have requested
• Contract, where we need to process your information to carry out work you have asked us to complete

Sharing your information

We may share your information with:

• Our staff and subcontractors involved in carrying out your project
• Service providers who help us operate our website and communicate with customers, such as our website hosting and email providers
• Regulatory or legal authorities where we are required to do so by law

How long we keep your information

We keep contact form enquiries and related correspondence for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case you contact us again. Where we have carried out work for you, we retain relevant records for as long as required for accounting, warranty and legal purposes.

Cookies

Our website may use cookies to help it function properly and to understand how visitors use our site, for example through Google Search Console and analytics tools. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings at any time.

If you visit our login page as a website administrator, a temporary cookie may be set to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Pages on this site may include embedded content, such as our Facebook page or Google Maps. Embedded content from other websites behaves in the exact same way as if you had visited that website directly, and these third parties may collect data about you, use cookies, and monitor your interaction with the embedded content.

Your rights under UK data protection law

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your information, where we are not required to keep it for legal or contractual reasons
• Object to how we use your information
• Request that we restrict how we use your information
• Withdraw your consent at any time, where we are relying on consent to process your data

To exercise any of these rights, please contact us at info@stormrightuk.co.uk. If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

This policy was last updated in July 2026.